DATA PROTECTION
We take the protection of the data of users of our website very seriously and commit ourselves to protecting the information that users provide to us in connection with the use of our website. Furthermore, we undertake to protect and use your data in accordance with applicable law.
This privacy policy explains our practices regarding the collection, use, and disclosure of your data through the use of our digital assets when you access the services through your devices.
Please read the privacy policy carefully and ensure that you fully understand our practices regarding your data before using our services. If you have read and fully understood this policy and do not agree with our practices, you must discontinue the use of our digital assets and services. By using our services, you acknowledge the terms of this privacy policy. Continued use of the services constitutes your consent to this privacy policy and any amendments thereto.
In this privacy policy, you will learn:
How we collect data
What data we collect
Why we collect this data
To whom we disclose the data
Where the data is stored
How long the data is retained
How we protect the data
How we handle minors
Updates or changes to the privacy policy
What data do we collect?
Below is an overview of the data we may collect:
Non-identifiable and non-identifiable information that you provide during the registration process or that is collected through the use of our services ("non-personal data"). Non-personal data does not allow conclusions to be drawn about who provided it. Non-personal data we collect mainly consists of technical and aggregated usage information.
Individually identifiable information, i.e., information that can identify you or could reasonably identify you with reasonable effort ("personal data"). Personal data we collect through our services may include information that is requested from time to time, such as names, email addresses, addresses, phone numbers, IP addresses, and more. When we combine personal data with non-personal data, as long as they are combined, we treat them as personal data.
How do we collect data?
Below are the main methods we use to collect data:
We collect data when you use our services. So when you visit our digital assets and use services, we may collect, record, and store usage, sessions, and related information.
We collect data that you provide to us yourself, for example, when you contact us directly through a communication channel (e.g., an email with a comment or feedback).
We may, as described below, collect data from third-party sources.
We collect data that you provide to us when you sign up for our services through a third party such as Facebook or Google.
Why do we collect this data?
We may use your data for the following purposes:
to provide and operate our services;
to develop, customize, and improve our services;
to respond to your feedback, requests, and needs and to provide assistance;
to analyze request and usage patterns;
for other internal, statistical, and research purposes;
to improve our data security and fraud prevention capabilities;
to investigate violations and enforce our terms and policies and to comply with applicable law, regulations, or regulatory orders;
to send you updates, news, promotional materials, and other information related to our services. In advertising emails, you can decide whether you still want to receive them. If not, simply click on the unsubscribe link in these emails.
To whom do we disclose this data?
We may disclose your data to our service providers to operate our services (e.g., storing data through third-party hosting services, providing technical support, etc.).
We may also disclose your data under the following circumstances: (i) to investigate, detect, prevent, or counteract illegal activities or other misconduct; (ii) to establish or exercise our rights to defense; (iii) to protect our rights, property, or personal safety and the safety of our users or the public; (iv) in the event of a change of control at our company or one of our affiliates (such as through a merger, acquisition, or purchase (essentially) of all assets, etc.); (v) to collect, retain, and/or manage your data through authorized third-party providers (e.g., cloud service providers) as appropriate for business purposes; (vi) to collaborate with third parties to improve your user experience together. To avoid misunderstandings, we would like to point out that we may transmit or disclose non-personal data to third parties at our discretion or otherwise use them.
Cookies and similar technologies
When you visit or access our services, we authorize third parties to use web beacons, cookies, pixel tags, scripts, and other technologies and analysis services ("tracking technologies"). These tracking technologies may allow third parties to automatically collect your data to enhance the navigation experience on our digital assets, optimize their performance, ensure a tailored user experience, and for security and fraud prevention purposes.
To learn more, please read our Cookie Policy.
We may provide advertising through our services and digital assets (including websites and applications using our services) that may be tailored to you, such as ads based on your recent browsing behavior on websites, devices, or browsers.
To provide these ads to you, we may use cookies and/or JavaScript and/or web beacons (including transparent GIFs) and/or HTML5 Local Storage and/or other technologies. We may also use third parties, such as network advertisers (i.e., third parties displaying ads based on your website visits), to place targeted ads. External providers of advertising networks, advertisers, sponsors, and/or website traffic measurement services may also use cookies and/or JavaScript and/or web beacons (including transparent GIFs) and/or Flash cookies and/or other technologies to measure the effectiveness of their ads and customize advertising content for you. These third-party cookies and other technologies are subject to the specific privacy policy of the respective third party and not this one.
Where do we store the data?
Non-personal data
Please note that our companies as well as our trusted partners and service providers are located worldwide. For the purposes explained in this privacy policy, we store and process all non-personal data we collect in different jurisdictions.
Personal data may be maintained, processed, and stored in the United States, Ireland, South Korea, Taiwan, Israel, and as required by law or necessary for the proper provision of our services in other jurisdictions, as further explained below.
How long will the data be retained?
Please note that we retain the data collected for as long as necessary to provide our services, comply with our legal and contractual obligations to you, resolve disputes, and enforce our agreements. We may correct, supplement, or delete inaccurate or incomplete data at any time at our discretion.
How do we protect the data?
The hosting service for our digital assets provides us with the online platform through which we can offer our services to you. Your data may be stored on secure servers behind a firewall and it provides secure HTTPS access to most areas of its services.
All payment options offered by us and our hosting provider for our digital assets comply with the PCI-DSS (Payment Card Industry Data Security Standard) requirements of the PCI Security Standards Council. This involves collaboration among brands such as Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure secure handling of credit card information (including physical, electronic, and procedural measures) by our shop and service providers.
Despite the measures and efforts taken by us and our hosting provider for our digital assets, we cannot and will not guarantee absolute protection and absolute security of the data you upload, post, or otherwise provide to us or others.
For this reason, we ask you to set secure passwords and refrain from transmitting confidential information to us or others, the disclosure of which you believe could cause you significant or persistent harm. Also, since email and instant messaging are not considered secure forms of communication, we ask you not to disclose confidential information via any of these communication channels.
How do we handle minors?
Children may use our services. However, if they wish to access certain features, they may need to provide certain information. The collection of some data (including data collected through cookies, web beacons, and other similar technologies) may occur automatically. If we knowingly collect, use, or disclose data collected from a child, we will inform and obtain parental consent in accordance with applicable law. We do not make a child's participation in an online activity dependent on the child providing more contact information than is reasonably necessary for participation in that activity. We use the data collected by us only in connection with the services requested by the child.
We may also use a parent's contact information to communicate about the child's activities in the services. Parents can view data we have collected from their child, prohibit us from collecting further data from their child, and request that all data collected by us be deleted from our records.
Please contact us to access, update, or delete your child's data. To protect your child, we may ask you for proof of your identity. We may deny you access to the data if we question your identity. Please note that certain data cannot be deleted due to other legal obligations.
We use your personal data only for the purposes set out in the privacy policy and only if we are convinced that:
the use of your personal data is necessary to fulfill or conclude a contract (e.g., to provide you with the services themselves or customer support or technical support);
the use of your personal data is necessary to comply with relevant legal or regulatory obligations, or
the use of your personal data is necessary to support our legitimate business interests (provided that this is done at all times in a way that is proportionate and respects your privacy rights).
As an EU resident, you can:
request confirmation whether personal data concerning you are being processed or not and request access to your stored personal data as well as certain additional information;
request receipt of personal data you have provided to us in a structured, commonly used, and machine-readable format;
request the correction of your personal data stored with us;
request the deletion of your personal data;
object to the processing of your personal data by us;
request the restriction of the processing of your personal data